Affective Commitment and Organizational Citizenship Behavior: Perceived Organizational Support as Mediation
DOI:
https://doi.org/10.55356/so.v1i2.19Keywords:
Affective commitment, Organizational Citizenship Behavior, Perceived Organizational SupportAbstract
This study aims to see how affective commitment has a dominant influence on organizational citizenship behavior through perceived organizational support for members of the Kampar Police. This type of research is explanatory research. The population is the Pekanbaru District Court Office, totaling 116 members of the Kampar Police. Data analysis in this study used SEM-PLS. Based on the data processing, it is found that there is an effect of the better perceived organizational support caused by the better affective commitment, which tends to improve organizational citizenship behavior. The findings of this study are that perceived organizational support is stated to be able to mediate the effect of affective commitment on organizational citizenship behavior of members of the Kampar Police Station. The limitation of this study is the lack of population size used. So it is suggested to further researchers to develop a population so that the results can be generalized.
References
Afendi, Ali., Ari, Wibowo., Euis, Happy Wangloan. 2020. “The Model of Perceived Organizational Support, Employee Engagement, Organizational Citizenship Behavior in the Environment Directorate General of Sea Transportation.” International Review of Management and Marketing, 2020, 10(1), 79-83.
Aftab, Noman., Shah, Syed Asghar Ali., and Khan, Zeba Khan. 2021. “The moderating effect of gender on the relationship between organizational commitment and organizational citizenship behavior in Pakistani university teachers.” Cogent Psychology 7: 1860480.
Ana, Marta Braga Rodrigues. 2016. “Perception of Organizational Politics and the effect of Authenticity and Affective Commitment on Deviance and Task Performance in Contact Centers.” A Work Project, presented as part of the requirements for the Award of a Master’sDegree in Management from the Faculdade de Economia da Universidade Nova de Lisboa.
Balfour, DL., & Wechler, B. 1990. “Organizational Commitmen: Reconceptualization and Empirizal Test On Public-Private.” Reviue Of Public Personnel Administrasion 10, 23-40.
Bebe, Kalsum., & Wang Bing. 2016. “Social Responsibility and Organisational Commitment in Local Public Administration: The Moderating Role of Organisational Citizenship Behaviour and Social Bonding.” International Public Administration Review, Vol. 14, No. 2–3/2016.
Bergmann, T.J., Lester, S.W., De Meuse, K.P. and Grahn, J.L. 2000. “Integrating the three domains of employee commitment: an exploratory study.” Journal of Applied Business Research, 1(4), 15-26.
Claudia, Meiske. 2018. “The Influence Of Perceived Organizational Support, Job Satisfaction and Organizational Commitmen Toward Organizational Citizenship (A Study of the Permanent Lecturers at University of Lambung Mangkurat, Banjarmasin).” Journal of Indonesian Economy and Business, Volume 33, Number 1, 23 – 45.
Danish, Rizwan Qaiser., Shahid Hafeez., Hafiz, Fawad Ali., Mehta, Ahmad Muneeb., Ahmad, Muhammad Bilal., Ali, Muhammad. 2020. “Impact of Ethical Leadership on Organizational Commitment and Organizational Citizenship Behavior with Mediating role of Intrinsic Motivation.”International Review of Management and Marketing, 2020, 10(4), 25-30.
Dianhan, Zheng. 2015. “Organizational Support and Goal Commitment Improving Employees Goal Commitmen: The Contribution of Perceived Organizational Support.” Dissertation Presented to The Faculty o f the Department o f Psychology University of Houston.
Dorota, Grego Planer. 2019. “The Relationship between Organizational Commitment and Organizational Citizenship Behaviors in the Public and Private Sectors.” Sustainability 2019, 11, 6395.
Florence, Stinglhamber., Géraldine, Marique., Gaëtane, Caesens., Donatienne, Desmette., Isabelle, Hansez., Dorothée, Hanin., & Françoise, Bertrand. 2015. “Employees’ Organizational Identification and Affective Organizational Commitment: An Integrative Approach.” PLOS ONE | DOI:10.1371/journal.pone.0123955 April 13, 2015.
Hasibuan, Malayu. (2012). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Iqbal, S.; Farid, T.; Ma, J.; Khattak, A.; Nurunnabi, M. 2018. “The Impact of Authentic Leadership on Organizational Citizenship Behaviours and the Mediating Role of Corporate Social Responsibility in the Banking Sector of Pakistan. Sustainability, 10, 2170.
Janet, L. Steen Enos., Susan, Saurage-Altenloh., Judi, Blando., and Todd, Wilson. 2020. “Family Business: NonFamily Employee’s Affective Commitment, Perceived Organizational Support, and Turnover Intention.” A Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy Capella University, September.
Joolideh., and Yashodhara. 2008. “Organizational commitment among high school teachers in India and Iran.” Journal of Edutracks, 7(10), 38-42.
Li, X.; Gao, J. 2011. “An empirical study based on middle professional manager: The relations among work-family conflict, perceived supervisory support and job satisfaction.” Sci. Sci. Manag. S. T. 2011, 32, 163–170.
Maahierah, Satardien., Rukhsana, Jano., & Bright, Mahembe. 2019. “The relationship between perceived organisational support, organisational commitment and turnover intention among employees in a selected organisation in the aviation industry.” SA Journal of Human Resource Management, ISSN: (Online) 2071-078X, (Print) 1683-7584.
Mabasa, Fumani Donald., Letsoalo Bertha., & Mabasa Engetani Lucia. 2016. “Perceived Organizational Politics Influences on Organizational Commitment Among Sepporting Staff Members At a Selected Higher Education Institution.” The 2016 WEI International Academic Conference Proceedings, Vienna, Austria.
Mangkunegara, A.A. Anwar Prabu. (2017). Manajemen Sumber Daya Manusia Perusahaan, Bandung : Remaja Rosdakarya.
Marefat, Khodabandeh,. & Farzad, Sattari Ardabili. 2015. “The mediating role of organizational commitment and political skills in occupational selfefficacy and citizenship behavior of employees.” International Journal of Organizational Leadership 4.
Morteza, Soltani1., & Abbas, Ali Hajikarimi. 2016. “A cross-level model of organizational commitment antecedents.” Iranian Journal of Management Studies (IJMS) http://ijms.ut.ac.ir/, Vol. 9, No. 2, Spring 2016 Print ISSN: 2008-7055 pp. 383-405.
Mowday, R. T., Porter, L. W., & Steers, R. M. 2009. Employee-Organization Linkages. Texas: South-Western Cengage Learning. Péricles, Nóbrega Oliveira., & Diva, Ester Okazaki Rowe. 2018. “Organizational Commitmen in the Public Sector: Review and Research Agenda.”
Recebido em 27.03.2018. Aprovado em 06.04.2018, Avaliado pelo sistema double blind review, DOI: http://dx.doi.org/10.12712/rpca.v12i1.1259.
Rainey, H. G. (2014). “Understanding and Managing Public Organizations”. San Francisco, CA, USA. Jossey Bass.
Rekha, Timalsina., Sarala, K.C., Nilam, Rai., and Anita, Chhantyal. 2018. “Predictors of organizational commitment among university nursing Faculty of Kathmandu Valley, Nepal.” Timalsina et al. BMC Nursing (2018) 17:30.
Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior. Pearson.
Spector, P.E.; Che, X.X. 2014. “Re-examining Citizenship: How the Control of Measurement Artifacts Affects Observed Relationship of Organizational Citizenship Behavior and Organizational Variables.” Hum. Perform.
Sambung, Robi., & Iring. (2014). “Pengaruh Kepribadian Terhadap OCB dengan Komitmen Organisasi sebagai Intervening (Studi Pada Universitas Palangka Raya).” Jurnal Manajemen dan Akuntansi, Volume3, Nomor1, April 2014.
Suzete, Antonieta Lizote., Cláudia, Silva Ribeiro Alves., & Cledinei, Clóvis Cavalheiro. 2019. “Perceived Organizational Factor, Internal Marketing and Organizational Commitment in Univercity Teachers.” RPCA | Rio de Janeiro | v. 13 | n. 2 | abr. – jun. 2019.
Solimun., Fernandes, Adji Rahmad Rinaldo., Nurjannah. 2017. Metode Statistika Multivariate Permodelan Persamaan Struktural (SEM), Pendekataan WarpPLS. Cetakan Kedua, UB Press, Malang.
Solinger, O. N., Van Olffen, W., & Roe, R. A. 2008. “Beyond the three-component model of organizational commitment.” Journal of applied psychology, 93(1), 70.
Sugiyono. (2014). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta
Tedi, Agustian., & Yuki, Fitria. 2020. “Pengaruh Perceived Organizational Support Terhadap Komitmen Afektif dengan Kepuasan Kerja Sebagai
Variabel Pemediasi.” Kajian Manajemen & Wirausaha, Home > Vol 2, No 2.
Valerie, Anne Davis LaMastro. 2015. “Factors Affecting Professional Commitment, Organizational Commitment, and Perceived Organizational Support in a sample of Educators.” A dissertation submitted to the Faculty of the University of Delaware, partial fulfillment of the requirements for the degree of Doctor of Philosophy in Psychology.
Yeh, Chien Mu. 2019. “The Relationship Between Tourism Involvment, Organizational Commitment and Organizational Citizenship Behaviors in the Hotel Industri.” Tourism and Hospitality Management, Vol. 25, No. 1, pp. 75-93.
